Policies within our company
Discover our variety of bouncey castles, inflatables, tents, tables, chairs, and linens for your next event. We are your one-stop shop for all party needs.
Costume Rental
Linen
Inflatable / Bounce House
Costume Rental Only, client in charge of mascot duties
Client's responsibility for Costume's add-ons (Shoes & Gloves)
Small orders can be picked up and dropped off
Linen can be dropped off to client
Larger orders can be set up under a service charge
Client's responsibility to collect every last piece
2 Hour Rental Time.
Adult Supervision Required, we do not provide sitting services.
Electricity Required.
Please let us know if setting up on aspalt or concrete.
Booking
Products and services are only reserved after the 100$ non-refundable deposit has been sent and received. We recommend confirming your booking at your earliest convenience to guarantee your reservation.
Payment Policy
100$ non-refundable deposit to secure your date.
50% due 30 days prior, full payment due 7 days prior.
No payment, no delivery.
Damage Deposit
200$ will be added to each invoice to ensure payment is collected upfront to cover physical harm, unreturned items, or unpaid balances.
Cancellations
If there is inclement weather expected for example rain or strong wind gusts exceeding 40km, our staff will contact you the day before your event to discuss your options. You will be notified by 8am if Unama’ki Bounce and Party Rentals is forced to cancel your event, to also discuss options.
Pick-up
The only products that are eligible for pick up are the linens. Our services are not for the general public.
Damaged Items
The client is responsible for any damages or loss of the rental items during the rental period. Any damages or losses will be deducted from the security deposit. If the cost exceeds the security deposit, the client agrees to pay the additional amount.
Priority
Bookings, if conflict occurs, Clients, business’, and groups who continue to show their patronage and loyalty to Unama’ki Bounce and Party Rentals year after year will be awarded first and foremost.
Charitable Contributions
Sponsorship Policy ensures that all sponsorships, company volunteer activities, are coordinated and aligned with our business goals, maximize opportunities for company visibility, foster long-term business relationships, and are within company budget and resource limitations. All donation requests must be handed in in-proper writing, along with a considerable, respectable time constraint; to be eligible for review.